To nominate Spintel is just a joke. I would suggest you read customer reviews on Product Review were countless people are dissatisfied with the service of Spintel. To speak to anyone at the company you have to be prepared to wait at least 80 minutes on your phone and for a callback it took the company fife days. They maybe the cheapest but they are also the worst. Thousands of customers have shown their dissatisfaction with Spintel on Product Review. If you commence to award bad customer service than it maybe not far away to disrepute your company as well.

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Thanks for your feedback. We will raise the issue with Spintel and pass the response onto our readers once we have received it.

Response from Spintel representative: I have been told that there have been some issues on our phone system in recent weeks which have contributed to a number of complaints where the customer has clicked a callback and there have been occasions where they have not been called back. We have upgraded our system last week and the issue has been reduced dramatically.

If you receive any complaints, can you please forward them to our Facebook page and our social team will engage with them straight away. Alternatively, if that doesn't work we can contact them if we're provide with their details.

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I would like to purchase Money Magazine's Best of the Best for 2016. How do I do that as there is no option to purchase?

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Hi Gavin,

Unfortunately we no longer have the hardcopy avialable, however you can order a single digital version of the issue here.

https://www.zinio.com/au

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Have you checked out www.productreview.com.au
I don't know why you would recommend Spintel to anyone I have been dealing with this company for weeks an weeks an weeks and just like all the other hundreds of other customers that are on there complaining because they have no service as in no landlind or ADSL or anything and Spintel either leaves you on hold for hours and hours or I have been sent text messages from them saying they have tried to contact me the phone barely even rang 1 rind the phone was in front of me an I wasn't fast enough to answer it. I have received alot of that but nothing else except the bill of course even though I haven't had any sevice. I am actually starting to think that Spintel isn't providing anyone with service. There were hundreds of people all saying the same thing. They will only speak with you if you are signing up after that NOTHING! ! They don't deserve any reward when they just rip people off and provide nothing.

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