Money reveals the Best-Value Home and Contents Insurance for 2021


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Insurance is a relentlessly competitive product, and the fact that larger companies Allianz and AAMI have knocked Budget Direct out of the top spot shows how hard they have worked to sharpen their prices.

In doing this, these insurers realised they had to combine their bigger networks and reputations for service with lower prices.

Where the bigger insurers also stand out is that they are able to cover more people in harder-to-insure locations. They can do this because their larger size gives them volume and scale.

best of the best 2021 best value home and contents insurance

Allianz Australia chief technical officer James Fitzpatrick says it is important that Australians continue to have access to affordable and adequate insurance so they can feel secure.

"We recognise 2020 was a tremendously hard year for so many Australians. From the devastating impact of the bushfires at the start of the year, through to the COVID-19 lockdown and now heading into increased chance of storms, flooding and cyclones due to La Nina, we are there for our customers when they need us most," says Fitzpatrick.

Allianz is strong in all categories in all states, and AAMI in medium and high-value locations especially. Budget Direct's strength is for mid-priced homes.

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K Hughes
January 10, 2021 9.07am

When it comes to insurance, I'm going to go with the one that provides a great 'after-sales' service, not give me a hard time and pays up, regardless of how much the premiums are. Unfortunately, it's a rare insurance company that fall into that category.

Val Lee
January 12, 2021 12.18pm

Unfortunately, reviews on the ratings sites are mainly about the customer experience in signing up. It would be much more useful to have a snapshot of customer experiences in making claims.