Money's 2024 Credit Card Issuer of the Year

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Commonwealth Bank has been named Money's 2024 Credit Card Issuer of the Year as part of the Consumer Finance Awards.

Australia's credit card market is undergoing a revival. Following a downturn in card use between 2017 and 2022, cost-of-living pressures have seen growing numbers of Australians embrace credit cards.

Finder's 2024 Credit Card Report reveals that since April 2022 Australians have opened more than 356,000 new credit card accounts.

consumer finance awards 2024 credit card issuer of the year

Increased use of credit cards can set off alarm bells, but when used wisely, credit cards have plenty of advantages. Pay off purchases within the interest-free period and it's possible to avoid interest charges altogether. Pick a low-rate or low-fee card, and ongoing costs can be minimised.

Commonwealth Bank makes all these options - and more - achievable through its extensive suite of credit cards. In fact, with six credit cards to choose from, it's fair to say Commonwealth Bank has a card for everyone.

Vibha Kanwar, general manager of credit cards, says, "We believe CommBank credit cards resonate with consumers for a few reasons."

The first is variety.

"We offer a wide range of cards to suit different customer needs and goals, from rewards to low-interest, low-fee and no-interest credit cards," says Kanwar. 
Commonwealth Bank also makes a point of giving credit card customers value for money.

"We strive to provide competitive rates, rewards programs and cardholder benefits that deliver real savings and perks," notes Kanwar.

She adds: "We lead the market in offering monthly card fees across all our cards, which can make them more affordable, especially when combined with fee-waiver options on our Low Fee, Smart and Ultimate credit cards."

Commonwealth Bank's credit cards offer SurePay, a feature that gives customers greater control of card repayments by allowing them to put eligible purchases or balances on a structured monthly repayment plan over a set term.

A range of tools including a spend tracker are also available to help Commonwealth Bank customers effectively manage their credit card while keeping a lid on interest costs. "Our integrated Spend Tracker automatically categorises your transactions, giving you clear insights into your spending habits," says Kanwar.

More broadly though, there is something for everyone. Commonwealth Bank's Neo card has a 0% purchase interest rate, and instead charges a flat monthly fee as low as $15. Cash advances aren't usually on the menu, but cardholders can also save with $0 international transaction fees.

At the other end of the spectrum, the bank's Ultimate Awards credit card lets cardholders earn up to three Awards points or 1.2 Qantas Points for every dollar spent on eligible purchases. The card rate is 20.99% but there are 44 days interest-free to take advantage of.

Commonwealth Bank's online card-selector tool that compares features and benefits makes it easier to pick the right card for your needs.

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Comments
Ken Riley
July 31, 2024 7.13pm

Even though I always pay my card and incur no interest, recent changes from 55 days interest free to now only 44 days even with a Platinum card isn't too impressive.

Erdogan Goktepe
August 1, 2024 6.17am

Dear Editorial Team,

I hope this letter finds you well. I am writing to express my concerns regarding the recent credit card awards published in Money Magazine. While I appreciate the effort and research that goes into these selections, I have some reservations about the criteria and methodology used in this year's evaluation.

As a consumer who relies on your recommendations, I was particularly disappointed to see that the Commonwealth Bank Credit Card was highlighted as the top choice. Based on my research and experience, I believe that the selection process may have overlooked certain critical factors that are essential for consumers like myself.

Specifically, I would like to point out the following concerns:

It would be helpful if the selection criteria were more transparently outlined. Understanding the weight given to factors such as fees, (Particularly annual fees. Multiple no-annual-fee credit cards are available on the market), rewards, and customer service could offer valuable insights into the decision-making process.

A more detailed comparative analysis of the top contenders could highlight the strengths and weaknesses of each option more clearly. This would assist readers in making more informed decisions based on their individual needs.

I understand that selecting award winners is a complex task and appreciate the work involved. However, I believe addressing these concerns could enhance the credibility and usefulness of your recommendations.

Thank you for taking the time to consider my feedback. I look forward to seeing how Money Magazine continues to evolve and improve its selection process in the future.

Sincerely,

Erdogan Goktepe