What an income stream review means for you

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Twice a year the federal government's Department of Human Services reviews customers with account-based income streams.

Traditionally the department has asked people to complete their review and return the completed form within 21 days.

Income Stream Reviews can now be completed online, which means customers' records are updated sooner than if it was done via mail.

income stream

If customers need to complete a review they will receive a letter. To do it online they can log onto their Centrelink online account through their myGov account.

If customers don't have a myGov account they can go to humanservices.gov.au/incomestreamreviews and use their customer reference number (CRN) and the unique code provided in the letter we send out.

Nominees or a third party can complete the Income Stream Review on a customer's behalf.

Once the review is submitted online, it will be automatically applied to the customer's record, providing the information does not require manual follow-up by a service officer.

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