Macquarie Bank named Home Lender of the Year

Macquarie Bank has been named Home Lender of the Year in the Money Consumer Finance Awards.

It was recognised for its innovative features and a seamless loan experience backed by plenty of support.

See the full list of winners in the Money Consumer Finance Awards 2026.

Macquarie Bank at a glance

• Winner: Home Lender of the Year
• Why they won: Innovative features and a seamless loan experience backed by plenty of support
• Top product: Macquarie Bank's Offset Home Loan

Making home lending simpler

One in three Australians (32%) has a home loan, making a mortgage one of our most commonly held financial products.

Despite this, taking out a home loan can still be a daunting experience.

Our Home Loan Lender of the Year - Macquarie Bank, is making the journey as stress-free as possible.

Ben Perham, head of personal banking at Macquarie Bank, says, "We have focused on making the home lending experience simpler, faster and easier to navigate from start to finish.

"Buying a property is a big decision, and knowing that you have partners like a mortgage broker and bank at your side really matters. That's why, when our customers find a property or are just refinancing, we want them to know they can count on us to help."

Removing pain points

Perham adds, "When we were designing our home lending experience, we looked at the pain points many customers typically faced when attempting to borrow money from other banks.

A major point of frustration for customers was being left waiting in the dark for days to find out whether their application had been approved or not.

We are constantly investing in our teams and streamlining how applications are assessed, so decisions are made more quickly and consistently.

That allows our customers to move forward with certainty."

Support beyond settlement

Macquarie Bank is determined to ensure the positive experience doesn't end after borrowers have secured their loan and purchased a home.

"Our customers have full visibility over their loan and can manage it directly through our mobile app or online," says Perham.

"We have made everything easy and intuitive, which our home loan customers love.

Importantly, if they ever do have a question or need extra support, they know they will get the help they need from our entirely Australia-based customer support team."

Flexible home loan options

Macquarie Bank has two home loan products: a basic home loan and an offset home loan.

The offset loan offers up to 10 offsets, so you can save for multiple goals while saving on home-loan interest.

Or take advantage of fixed and variable interest rates by splitting your loan to enjoy the certainty of a fixed rate and flexibility of a variable rate.

Top product: Macquarie Bank's Offset Home Loan

Macquarie Bank's Offset Home Loan offers up to 10 offsets to make every dollar count.

The loan provides flexibility for borrowers who want to save for multiple goals while reducing the interest paid on their home loan.

Read more: View all winners in the Money Consumer Finance Awards 2026.

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