Angry shoppers lash out at Click Frenzy sale fail
Thousands of angry shoppers have slammed the hyped Click Frenzy shopping event after coming away empty-handed.
Promotions leading up to the sale promised steeply-discounted electronics, including Fitbits for $1 and PlayStation 4 consoles for $4, at staggered times throughout a 24-hour period.
But when shoppers went online at 7pm on Tuesday night, the complaints began almost immediately.
Many consumers failed to receive emailed instructions on how to access the sales, despite registering in advance.
Others managed to add a product to their online shopping cart, only to be told the item had sold out.
One frustrated shopper started a Facebook group, "Let's Take Action on Click Frenzy", on Wednesday morning, promising that "together we can take action".
In a post on the Click Frenzy Facebook page this morning, event organisers acknowledged complaints and promised to look into reported errors on the site.
"Though many customers have scored the bargain of a lifetime, others have missed out so far but there is a full day of bargains ahead for subscribers. We have read a number of complaints regarding items being added to cart and not being able to check out - we have run tests and all seems to be working smoothly but our IT team is investigating."
Click Frenzy organisers received a barrage of customer complaints when the sale was first held in 2012, but organisers had vowed technical glitches would be ironed out ahead of this year's event.
The sale ends this evening.