If it feels like your favourite products and services are getting worse and more expensive, there may be a reason for it.
consumer rights
205 results tagged consumer rights:
Australians lodged a record 119,949 financial complaints last year, with bank accounts, credit cards and car insurance driving the surge.
Revolut launches its Australian bank, Origin Energy admits to a potential data breach, and BYD lifts compensation to $3500 for affected buyers. Here are five things you might have missed this week.
More than half of Australia's largest super funds failed a customer service mystery shop of their call centres, while AustralianSuper reportedly failed to answer 90% of calls within 15 minutes.
Refused a refund and think the ACCC can fix your problem? In many cases, there's a better place to complain. Here's who to contact.
Newcastle Permanent has been named Bank of the Year - Customer Service for its focus on giving back to customers and communities while providing accessible, personalised support across multiple banking channels.
Tax cuts, bigger pay packets, payday super and free power are among 10 major money changes kicking in from July 1.
Bought a JB Hi-Fi "sale" item? You could be owed money as the company refunds more than $250,000 after 'fake discount' claims.
From Coles misleading shoppers on discounts to savings trailing 4.6% inflation, Australians are losing money in unexpected places. Here's what to watch.
Missed a payment and panicking? A former debt collector reveals what debt collectors can legally do in Australia, and what your next steps should be.
