The Commonwealth Bank is facing growing public backlash over its refusal to repay $270 million in fees it charged to low-income customers between 2019 and 2024.
Customer service tailored to meet each customer's individual needs is a key strength of Newcastle Permanent, winner of Bank of the Year - Customer Service.
There is no doubt Macquarie Bank has taken a long, hard look at what Australians want from their bank accounts and aimed to match the main requirements.
Is your financial institution pulling its weight for you? That's why Teachers Mutual Bank has been named Money's Customer Owned Institution of the Year.
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