From tomorrow there's a new organisation to hear your complaints about financial service providers. Here's how to lodge a complaint with AFCA.
consumer rights
Showing 141 to 150 of 205 results tagged consumer rights:
Flex commissions on car loans will be banned in Australia from next month but is this change enough to protect consumers? No.
Trustees are supposed to act in fund members' best interests but, according to the 10 days of Hayne royal commission hearings into the $2.6 trillion superannuation sector, time and again trustees of retail super funds behaved negligently.
In 2016 Wesfarmers announced that it had partnered with Citi for the distribution of Coles credit cards. Now we know just what that will mean for consumers, writes Effie Zahos.
You can buy a packet of gum in a supermarket with a credit card but go next door for a coffee and you'll have to buy a muffin or two to meet the $10 minimum. Why?
If you're anything like me, by the time you finally use a gift card it has long expired. But the NSW government has finally stepped in and forced retailers to put a three-year minimum expiry date on gift cards.
Using Afterpay to spend big online now and worry later about how you'll come up with the cash? Make sure you do your homework.
The ACCC is taking Thermomix to court over a faulty model which caused serious burns to several customers who were then refused refunds.
Unpaid tolls are leaving motorists hundreds of dollars out of pocket, and even facing imprisonment.
Australia has three times more franchise outlets per capita than the US, with 79,000 outlets which rake in a combined annual turnover of more than $146 billion. But is it still a wise business move?
