First they were ripped off by banks and insurers. Now Aussies entitled to refunds are being targeted by companies promising to get them a refund - for a fee.
consumer rights
Showing 61 to 70 of 178 results tagged consumer rights:
ASIC is taking CommSec to court for overcharging customers on 120,933 occasions totalling $4,352,194 between August 2010 and February 2020.
Australians will be exploited by predatory lending practices if the government goes ahead with its plan to relax lending laws next month, say consumer advocates.
CBA charged customers a higher rate of interest than what they had been advised, the Federal Court has found. And it happened 12,000 times.
More than 40,000 people have joined a class action lawsuit against two energy providers they say deliberately hiked power bills for customers.
Xinja has announced it will close its transaction and savings account product, return money to customers and hand back its banking license.
An investment property without a tenant is virtually worthless, so why can't a tenant put have a pet? Or put up artwork? It's time for landlords to be flexible.
CBA employee Mary was shocked when she was diagnosed with multiple sclerosis. Then came the news that she was refused a payout because she didn't meet CommInsure's definition of the disease.
About 1.4 million Aussies rarely or never check their energy bill, and it's costing them a bundle. If your bill has gone up but your household hasn't changed, you may have been overcharged.
Reader Kay received a refund for a trip cancelled due to COVID-19, but the company held on to $350 in fees and surcharges. Are they allowed to do this?
