banking

The arrival of open banking - which allows financial institutions to share customer data - should give households the ability to track down better deals and products. But it also raises concerns about the privacy and security of personal information. ... More

If you've ever had a fat-fingered lapse and accidentally transferred money to the wrong bank account, don't panic - here's how to get your money back. The New Payments Platform, which was launched in 2018, means depositing money in the wrong ... More

Winning the Mobile Banking App of the Year award in 2020 is the culmination of ANZ's transformation as a business and the way it interacts with customers. In 2017, it merged its technology and digital teams as part of its New Ways of Working program ... More

Next to our family and friends, another relationship that has the power to shape our future is the one we have with our banks, lending institutions and insurers. From our savings accounts to our credit cards, business loans and home loans, our day-to-day ... More

Suncorp has been named Bank of the Year for the third consecutive year in the 16th Consumer Finance Awards, published by Money magazine. The annual awards help consumers as they make important decisions about their personal finance. The aim of the awards ... More

A disturbing new trend in which abusers harass their victims through online banking could have long-term consequences, according to a women's advocate against domestic and financial abuse. Commonwealth Bank (CBA) was the first Australian bank to ... More

Investments aren't always what's advertised on the box, the Australian Securities and Investment Commission has warned investors. The regulator has received reports of fixed-income products that are advertised as term deposit alternatives or substitutes ... More

The royal commission's recommended changes to the Banking Code of Practice kicked in yesterday, heralding a new chapter in Australia's beleaguered financial services industry. Changes include: Ceasing default interest on agricultural loans while ... More

Identity theft is becoming all too familiar in Australia. Stories of maxed-out credit cards, account takeovers and stolen licence details are increasingly common, yet rarely do we think "this could happen to me". Until it does. Recent Scamwatch figures ... More

The bushfire crisis ravaging the country has thrown thousands of Australians into untold financial hardship. For many victims, financial hardship arrangements with banks or other credit providers will be a necessary way to navigate the road to recovery. ... More