Customer service tailored to meet each customer's individual needs is a key strength of Newcastle Permanent, winner of Bank of the Year - Customer Service.
If you're a borrower who can't tick all the boxes, you'll probably find the major banks don't really want to know you. That's where La Trobe Financial comes in.
There is no doubt Macquarie Bank has taken a long, hard look at what Australians want from their bank accounts and aimed to match the main requirements.
Is your financial institution pulling its weight for you? That's why Teachers Mutual Bank has been named Money's Customer Owned Institution of the Year.
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