CBA employee Mary was shocked when she was diagnosed with multiple sclerosis. Then came the news that she was refused a payout because she didn't meet CommInsure's definition of the disease.
consumer rights
Showing 101 to 110 of 210 results tagged consumer rights:
About 1.4 million Aussies rarely or never check their energy bill, and it's costing them a bundle. If your bill has gone up but your household hasn't changed, you may have been overcharged.
Reader Kay received a refund for a trip cancelled due to COVID-19, but the company held on to $350 in fees and surcharges. Are they allowed to do this?
Open banking is here, but what is it? And do you really have to share your banking passwords?
While a lot of Australians are doing it tough in this post COVID-19 world, the ATO is still warning taxpayers they will be ramping up audits for dodgy tax return claims in 2020.
The federal government is set to refund Aussies more than $720 million from its unlawful robodebt scheme, but how do you know if you're due for a refund?
Can't pay your rent? If you have been impacted by COVID-19, the good news is that you can't be evicted for six months. Here's what you need to know.
Getting behind on your payments doesn't mean debt collectors can call you at any time of the day or night. Here's what they can and can't do to reclaim money.
The federal government has ordered the closure of gyms to prevent the spread of COVD-19, but what if you've already forked out for your membership?
With weddings now limited to just five people, couples are frantically undoing plans that took months - and tens of thousands of dollars - to make. But will they be out of pocket?
